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Discontinuation of M-Net App - FAQ

News
24 March 2016
The M-Net App, which has been available on iOS and Android services, will be absorbed into the current DStv Now App as of 1 April 2016.
mnet premiere

The M-Net App, which has been available on iOS and Android services, will be absorbed into the current DStv Now App as of 1 April 2016. 

This means that the M-Net App will be inactive from 1 April 2016. The new home of the content that used to be part of the M-Net App will now be the DStv Now App. 

All the information about your favourite M-Net channels, movies and series that was available on the M-Net App will also still be on the official M-Net website: www.mnet.tv

We apologise for any inconvenience, but believe that consolidating the M-Net and DStv Now Apps will provide a richer and more convenient online experience for our viewers in the long run. 

Q&A

1.  What has happened/ is happening to the M-Net App? 
To streamline our customer experience, the M-Net App which has been available on iOS and Android services will be absorbed into the current DStv Now App as of 1 April 2016. This means that the M-Net App will be inactive from 1 April 2016. The new home of the content that used to be part of the M-Net App will now be the DStv Now App. 

2. Where can I now find all the information that was on the M-Net App? 
You can find it on the DStv Now app or on www.mnet.tv from 01 April 2016.

3. Will I still get reminders of my favourite shows?
Even though all the information from the M-Net App will merge into the DStv Now App, you won’t be able to receive reminders until that functionality has been built into the DStv Now App. You will be notified when this functionality becomes available again. 

4. Where do I find the DStv Now App? 
The DStv App is available on iOS and Android.

5. Will the DStv App be downloaded on my device automatically?
No, you will have to upload it onto your device.

6. Do I have to pay extra for the DStv Now App?
No, you will not have to pay extra for it. The App is free, but data charges still apply.

7. What will happen to the personal information I have submitted to the M-Net App?
In line with the regulations set forward by the Protection Of Personal Information Act (POPI) your personal information will be kept confidential.